Life's A Dream Travel is seeking an organized, customer-focused **Remote Vacation Planner** to help clients plan and book memorable vacations. In this role, you will learn about each client’s travel goals, recommend suitable options, and coordinate trip details from the initial inquiry through post-travel follow-up.
The ideal candidate enjoys working with people, communicates clearly, and can manage multiple travel requests while working remotely.
### Key Responsibilities
- Consult with clients to understand their destinations of interest, travel dates, budgets, preferences, and accessibility needs.
- Research and recommend vacation packages, cruises, accommodations, transportation, tours, and activities.
- Prepare personalized itineraries and quotes that reflect each client’s needs and budget.
- Coordinate reservations and confirm booking details with travel suppliers through approved systems.
- Explain pricing, payment schedules, cancellation policies, and other booking terms clearly.
- Provide confirmations, itineraries, and reminders about important travel deadlines and documentation.
- Direct clients to official resources for current passport, visa, and entry requirements.
- Assist with booking changes, cancellations, and travel questions, escalating issues when necessary.
- Maintain accurate client records, protect confidential information, and follow company procedures.
- Follow up with prospective and returning clients to answer questions, support bookings, and build lasting relationships.
- Stay informed about destinations, supplier offerings, and relevant travel products.
### Qualifications
- Strong customer service and written and verbal communication skills.
- Excellent organization, attention to detail, and time management.
- Comfort using email, online research, video conferencing, and digital business tools.
- Ability to work independently and collaborate with a remote team.
- Interest in travel and willingness to learn booking systems and company procedures.
### Preferred Experience
- Experience supporting clients by phone, email, or online chat.
Remote Vacation Planner in New York City at Life's A Dream Travel
- Other openings
- 6
- Hiring in
- 5 locations
Life's A Dream Travel currently has 6 other roles open on LocalWork across 5 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and able to be worked remotely. It was posted yesterday.