Berklee College of Music seeks a Student Finance Representative for Berklee Online to provide high‑touch financial support to students worldwide. You will handle tuition inquiries, payment plans, billing statements, and account holds, reporting to the Student Finance Lead.
The role emphasizes remote work, strong communication, and data accuracy; requires a college degree and 2+ years of customer service in education or banking. Proficiency with Excel/Google Sheets and CRM systems is a plus.
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