Redox is seeking a Tier I Support Engineer to be the first line of technical support for customers, resolving everyday connectivity, configuration, and messaging issues. As we move toward more self-service tools, you will teach customers how to use config modifiers, log inspector, alerting, and translation sets to empower self-resolution.
You will join a collaborative team providing on-call support, incident management during major incidents, and clear customer communications.
#J-18808-LjbffrRemote Tier I Production Support Engineer Unlimited PTO in workfromhome at Unknown Company
This position is listed as full time and onsite.