Empower AI, headquartered in Reston, VA, seeks a Knowledge Center Tier I Agent (Junior) to analyze and resolve support requests for a Department of War agency portfolio. The role involves ticket creation, issue resolution, and escalation when needed, with emphasis on privacy and customer service.
This is a remote position with up to 10% travel and an entry point into Federal IT customer support. Candidates should be U.S.
#J-18808-LjbffrRemote Tier I IT Support Agent (Junior) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.