Unknown Company

Remote Tier 2 Support Manager - SaaS Escalations

austin, tx • Posted 2 days ago
Onsite Full Time Management & Operations

Accruent in Austin, TX is seeking a Customer Support Manager-Tier 2 to lead a team of technical support engineers. You will be responsible for resolving complex customer issues and ensuring high performance among team members.

The ideal candidate will have over 5 years of experience in technical support roles, strong troubleshooting skills, and proficiency with support tools like Jira and Salesforce. Competitive salary and bonus opportunities are included.

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