PingWind, Inc. is seeking a mid-level Help Desk Support Agent to provide Tier 2 IAM help desk support for a federal program serving the U.S. Department of Education's Federal Student Aid office.
The role requires 4 years of federal help desk experience and an Associate's Degree, with a remote work setup and Public Trust clearance requirements. The candidate will handle account access issues, password resets, and identity verification across PAS and AIMS, coordinating with Tier 1 teams and SMEs
#J-18808-LjbffrRemote Tier 2 IAM Help Desk Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.