Solvere One, a Virginia-based MSP, seeks a Help Desk Technician Tier 2 at our Dulles headquarters. You will handle Tier 2 incidents via phone and email, resolve issues, and escalate to Tier 3 when needed.
You’ll interact with clients remotely on a daily basis, requiring professionalism and clear written and verbal communication. The role emphasizes PC and network support, Office 365 and Google Workspace administration, mobile device troubleshooting, MFA setup, and documentation in PSA systems.
#J-18808-LjbffrRemote Tier 2 Help Desk Specialist - MSP IT Support in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.