ParentSquare is a Santa Barbara-based, rapidly growing company delivering unified communications tools for schools, parents, and districts. We seek a Tier 2 Customer Support Agent who excels in high-touch, high-volume support, can troubleshoot complex issues, and mentor teammates.
You will work across email, chat, and phone, leveraging Zendesk and Jira, while maintaining up-to-date product knowledge and contributing to process improvements.
#J-18808-LjbffrRemote Tier 2 EdTech Customer Support Specialist in Remote at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.