DrFirst is a remote-first healthcare IT company delivering 24/7 global support from the United States. As a Tier 1 Technical Support representative, you will assist customers across phone, live chat, and tickets, applying SOPs and collaborating with teams to improve service quality.
The role emphasizes strong communication, confidentiality, and the ability to adapt in a fast-paced environment; prior Zendesk experience is a plus. Competitive base salary and comprehensive benefits are offered.
#J-18808-LjbffrRemote Tier 1 Technical Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.