Placements24 is seeking a Remote Customer Support Specialist (Tier 1) to provide frontline support to customers. This fully remote role involves handling inquiries, guiding users, and documenting resolutions in a ticketing system.
You will troubleshoot basic issues, explain technical concepts clearly, and escalate complex problems to Tier 2 when needed. A high school diploma is required, with tech certs a plus, and the role offers competitive compensation and remote flexibility.
#J-18808-LjbffrRemote Tier 1 Support Specialist - Customer Care in roanoke at Unknown Company
This position is listed as full time and able to be worked remotely.