Vitu, Inc. is hiring a Customer Support Specialist I to assist customers via inbound calls, tickets, and chats. You will build positive relationships, resolve issues, and escalate complex problems to experts as needed.
The role emphasizes a responsive, service‑oriented approach and accuracy in handling account information. The position offers a remote-friendly environment with the 9:00 AM–6:00 PM ET schedule on Tuesday through Saturday, plus potential overtime on evenings or weekends.
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