Jobgether, hosting a Customer Experience Agent — Tier 1 role, invites candidates in the United States who can work remotely on a fixed schedule. You will handle inbound inquiries, resolve routine issues, and log interactions in the CRM while collaborating with a distributed team to improve service quality.
The position emphasizes empathetic communication, problem solving, and adhering to documented processes to ensure high CSAT and smooth handoffs when escalation is necessary.
#J-18808-LjbffrRemote Tier 1 Customer Experience Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.