PNC Financial Services Group, Inc. is seeking a Technology Solution Center Analyst Lead to join the remote Service Desk.
The role focuses on hands-on technical support, incident resolution, and guiding junior analysts in a fast-paced, multi-channel environment. Based in a remote US location (Strongsville, OH or Pittsburgh, PA), you will manage escalations, track incidents in ServiceNow, and drive process improvements while maintaining exceptional customer service standards.
#J-18808-LjbffrRemote Technology Service Desk Lead in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.