The Helmsman Group LLC is seeking a Call Center Representative to provide first-line technical support via phone, email, chat, and ticketing systems. You will diagnose issues, guide customers through steps, and document outcomes in our help desk.
Ideal candidates have strong communication, basic IT knowledge, and the ability to stay calm in high-volume environments while meeting SLAs and ensuring customer satisfaction.
#J-18808-LjbffrRemote Technical Support Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.