Vector Security is hiring a Shared Services Technical Support Specialist for remote US work. You will handle high-level technical support across multiple channels, including phone, email, chat, social media, and SMS, and escalate when needed.
You will document all interactions in the business system and collaborate with the team to resolve issues. The role emphasizes technical aptitude, clear communication, and the ability to switch channel context seamlessly to ensure customer satisfaction.
#J-18808-LjbffrRemote Technical Support Specialist - AI & Omnichannel in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.