Military, Veterans and Diverse Job Seekers is seeking a Technical Support Agent to assist customers remotely during ET hours. You will handle inquiries, troubleshoot issues, and collaborate with Product, Engineering, and Quality teams to elevate customer delight.
You will use Jira to track requests, respond promptly, and contribute knowledge base articles. Candidates should have a Bachelor's degree and 2+ years in customer support, with strong communication skills and a client-focused mindset.
#J-18808-LjbffrRemote Technical Support Agent (ET) - Customer Success in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.