GCG is seeking a Technical Customer Service Manager to lead a customer service team in a fully remote setup. The candidate will ensure timely and accurate service delivery in a distribution-focused environment while managing escalations and resolving customer issues.
The role requires 5+ years of customer service experience, leadership capabilities, and proficiency with CRM tools, particularly Salesforce. A competitive annual salary of $100,000 to $115,000 and comprehensive health coverage are offered.
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