Ladders is seeking a Technical Customer Success Manager to own the post-sales experience for remote customers in the IT space. You will partner with technical users and decision-makers to drive adoption, retention, and account growth, acting as a trusted advisor who eliminates blockers and uncovers cross-sell opportunities.
You will translate customer feedback into actionable training, case studies, and best practices that strengthen long-term outcomes for both the customer and the business.
#J-18808-LjbffrRemote Technical CSM: Adoption, Retention & Growth in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.