The Helmsman Group LLC is seeking a Customer Care Representative - Technical Support for remote work. You will assist customers with technical issues across products, services, software, and accounts, diagnosing problems and delivering clear, practical solutions.
You will document interactions, maintain accurate tickets, escalate complex cases when needed, and meet SLAs while communicating technical concepts to non-technical users.
#J-18808-LjbffrRemote Tech Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.