A leading genetics company is seeking a Technical Support Representative I for a remote role. The candidate will provide essential technical support to clients and internal staff for software applications. This entry-level position requires 2+ years in software support and a two-year degree in a computer-related field. Key responsibilities include triaging customer requests and assisting with user acceptance testing. This position offers a compensation range of $21.00 to $26.00 per hour, along with a Short-Term Incentive Plan.
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