PNC is seeking a Technology Solution Center Analyst Lead to deliver high-quality IT support in a remote setting, based in Strongsville, OH or Pittsburgh, PA. You will lead multi‑channel desk operations, manage incidents, and coach junior analysts while prioritizing customer experience and security.
The role requires 4+ years of service desk experience, strong troubleshooting, and experience with ServiceNow.
#J-18808-LjbffrRemote Tech Service Desk Lead: ITSM & Troubleshooting in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.