Ubiquity seeks a Team Lead of Client Experience to supervise the logistics and quality of the Client Experience team, driving service excellence for enterprise users across telephony, chat, SMS, and email. You will mentor, coach, and escalate with the Manager of Client Experience to meet performance goals.
You will lead QA, schedule coverage, and partner with other departments to implement CX strategies while upholding security policies and continuous improvement.
#J-18808-LjbffrRemote Team Lead for Enterprise Client Experience in workfromhome at Unknown Company
This position is listed as full time and onsite.