Keyfactor is hiring a Team Lead, Customer Support to guide regional Tier 1–3 teams and manage escalations across EMEA/APAC/US. You will drive service quality, mentor engineers, and collaborate with product and engineering to resolve complex issues.
You will lead a collaborative, customer-centric team in a remote, globally distributed environment, focusing on improving support metrics and customer satisfaction.
#J-18808-LjbffrRemote Team Lead, Enterprise Customer Support in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.