Sharecare is seeking a Team Lead for the Care Advisor Team to support CareLinx's Payer Operations line. The role leads daily analytics, coaching, and escalation resolution to ensure SLA goals while maintaining high member satisfaction in a remote, full-time capacity.
You will mentor advisors, conduct call audits, perform member surveys, and collaborate with cross-functional teams to improve processes. A strong background in customer service and healthcare operations is preferred, with excellent
#J-18808-LjbffrRemote Team Lead, Care Advisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.