SupportNinja is seeking a Customer Service Representative II to handle inquiries for a US tax-filing platform in a remote capacity. You will manage tax-related questions, assist customers with account and product issues, and document interactions in the CRM with accuracy while maintaining a positive, empathetic attitude.
In this role you will escalate complex tax questions to higher-tier professionals when needed, and strive to meet performance targets and maintain high-quality customer service.
#J-18808-LjbffrRemote Tax Support Specialist II in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.