We are recruiting on behalf of a U.S.-based tax resolution firm looking for an entry-level Tax Resolution Assistant to join their team.This is a great opportunity for someone who is highly organized, inquisitive, comfortable working with data, and interested in developing a career in tax resolution.
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The role is primarily focused on data entry, document management, and maintaining accurate information throughout the tax resolution process rather than complex tax preparation.The ideal candidate will be a quick learner who isnt afraid to ask questions, can adapt to changing situations, and is motivated to develop into a more autonomous tax resolution professional over time.Key ResponsibilitiesGather and organize client tax documents, including W-2s, 1099s, and other supporting documentationReview incoming client information for completeness and accuracyImport client information into ProConnect tax softwareDouble-check automated data entries and identify discrepancies or missing informationManually enter information where requiredMaintain accurate and organized client recordsTrack the flow of documents and information throughout active tax resolution casesFollow up on missing documentation and outstanding informationSupport the tax resolution team with administrative and data-entry tasksHelp ensure cases move efficiently through each stage of the processCommunicate professionally and empathetically with clients when information or documentation is requiredLearn and apply new processes, systems, and tax-resolution procedures as your knowledge developsRequired QualificationsMinimum 2-year college degree in any fieldStrong attention to detail and accuracyExcellent data-entry and computer skillsStrong written and verbal communication skillsComfortable working with spreadsheets, databases, and software systemsStrong organizational skills and ability to manage multiple cases or prioritiesAbility to learn new software and processes quicklyComfortable working independently in a relatively unstructured environmentMust be based in the United States or a U.S.
territory , such as Puerto Rico or GuamPreferred QualificationsExperience with ProConnect or other tax softwarePrevious experience in tax, accounting, financial services, or professional servicesData-entry or document-processing experienceExperience working with sensitive or confidential client informationCustomer service experience, particularly in situations where clients may be stressed or frustratedWhat Were Looking ForThis role is not simply a data-entry position .
Were looking for someone who has the potential to grow with the business.The right person will be:Inquisitive — you ask questions rather than making assumptionsFlexible — you can adapt when the process isnt perfectly definedResilient — you take feedback and criticism constructivelyEmpathetic — you can remain calm and professional when dealing with clients under financial stressCurious — you genuinely want to understand how things workSelf-motivated — you dont need constant supervision to keep movingDetail-oriented — you understand that small errors can have significant consequencesA fast learner — youre comfortable learning new systems and developing specialist knowledgeGrowth OpportunityThis position is intended to provide a long-term career path within tax resolution .Initially, the role will focus heavily on data entry, document collection, case administration, and learning the firms systems and processes.
As your knowledge and confidence develop, there is an opportunity to take on greater responsibility and eventually become a self-sufficient tax resolution professional , including developing the skills required to assist with client cases and negotiate payment plans with the IRS.$2,500
- $3,000 a month U.S.-based tax resolution firm | Eastern Standard Time (EST) working hours | Full-time (40 hours per week)Why Join Assist World?100% REMOTE$50 birthdaybonus$200 testimonialbonusNO TRACKER.
NO PROBLEMWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans. xmvmafu
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Remote working/work at home options are available for this role.
Remote Tax Resolution Assistant (United States or U.S. Territories) (11) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.