NETGEAR is seeking a technically skilled and customer-centric Systems Engineer to support our Enterprise and IT customers. This role focuses on delivering technical leadership during the sales cycle and beyond, ensuring successful deployments of wired and wireless enterprise networking solutions. The ideal candidate will be a trusted advisor with deep knowledge in Wi-Fi, LAN switching, cloud networking, and Zero Trust security, and will also play a critical role in relaying customer feedback to influence product strategy and innovation. This is a remote role based in the Northeast U.Occasional travel required.
Partner with account teams to deliver pre-sales technical consultation, solution design, product demos, and proof-of-concepts tailored to enterprise needs.
· Lead the architecture and deployment of enterprise-grade WiFi, switches, routers, and security and cloud solutions.
· Present technical content to diverse audiences, including IT stakeholders, channel partners, and internal teams.
· Serve as a technical bridge between the customer and Netgear’s Support organization, facilitating smooth post-sales transitions, managing escalations, and ensuring a consistent customer experience.
· Act as the voice of the customer by gathering, analyzing, and articulating technical feedback and feature requests to Product Management, helping shape product direction and ensuring customer needs are reflected in future releases.
· Design and support secure networking environments leveraging Zero Trust architecture, including user/device segmentation, role-based access, and secure onboarding.
· Promote and support the adoption of Cloud platforms, providing scalable cloud management for multi-site environments with capabilities such as zero-touch provisioning, real-time alerts, firmware lifecycle management, and network analytics.
· Conduct detailed RF planning and network design using tools such as Ekahau or similar.
· Enable and support Netgear's channel ecosystem (MSPs, VARs, distributors) through technical training, solution guidance, and joint customer engagements.
· 5+ years of experience in Systems Engineering, Network Engineering, or a similar technical customer-facing role.
· Wi-Fi 6/6E/7 wireless networking technologies
- Cloud-managed networking (Netgear Insight or competitive solutions)
- Strong troubleshooting and solution development skills across both wireless and wired networks.
· Industry certifications such as CWNA, CCNA/CCNP, or equivalent preferred.
· Experience supporting or working with channel partners, MSPs, and mid-market enterprise customers.
Excellent organizational and project coordination skills.
· A team player with a passion for customer success and product excellence.
· Willingness to travel up to 25–50%, depending on territory needs.
We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
All your information will be kept confidential according to EEO guidelines.
Partner with account teams to deliver pre-sales technical consultation, solution design, product demos, and proof-of-concepts tailored to enterprise needs.
· Lead the architecture and deployment of enterprise-grade WiFi, switches, routers, and security and cloud solutions.
· Present technical content to diverse audiences, including IT stakeholders, channel partners, and internal teams.
· Serve as a technical bridge between the customer and Netgear’s Support organization, facilitating smooth post-sales transitions, managing escalations, and ensuring a consistent customer experience.
· Act as the voice of the customer by gathering, analyzing, and articulating technical feedback and feature requests to Product Management, helping shape product direction and ensuring customer needs are reflected in future releases.
· Design and support secure networking environments leveraging Zero Trust architecture, including user/device segmentation, role-based access, and secure onboarding.
· Promote and support the adoption of Cloud platforms, providing scalable cloud management for multi-site environments with capabilities such as zero-touch provisioning, real-time alerts, firmware lifecycle management, and network analytics.
· Conduct detailed RF planning and network design using tools such as Ekahau or similar.
· Enable and support Netgear's channel ecosystem (MSPs, VARs, distributors) through technical training, solution guidance, and joint customer engagements.
· 5+ years of experience in Systems Engineering, Network Engineering, or a similar technical customer-facing role.
· Wi-Fi 6/6E/7 wireless networking technologies
- Cloud-managed networking (Netgear Insight or competitive solutions)
- Strong troubleshooting and solution development skills across both wireless and wired networks.
· Industry certifications such as CWNA, CCNA/CCNP, or equivalent preferred.
· Experience supporting or working with channel partners, MSPs, and mid-market enterprise customers.
Excellent organizational and project coordination skills.
· A team player with a passion for customer success and product excellence.
· Willingness to travel up to 25–50%, depending on territory needs.
We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
All your information will be kept confidential according to EEO guidelines.
Remote- Systems Engineering - in ingleside at Unknown Company
This position is listed as full time and able to be worked remotely.