You’re the engineer who makes the systems that run our broadband business talk to each other — and then run themselves.
When a customer signs up for broadband, VoIP, or IPTV, a chain of systems has to fire in order: the CRM captures the order, the product catalog prices it, provisioning turns the service on, and billing starts the clock — all without anyone keying data in twice or chasing down why an account didn’t activate. This is fundamentally an integration and automation role, not a single-platform admin job. You’ll live across our core CRM, billing, and provisioning platforms, but the value you create is in the connective tissue between them. If you like turning manual, error-prone handoffs into clean automated workflows — and you’re comfortable moving between a CRM config screen, a Python script, and an API spec in the same afternoon — this is built for you.
Title: BSS Systems Engineer
Location: Remote
Full-Time/Part Time: Full-Time
Building and maintaining the connections between systems (APIs, webhooks, middleware, scripts) and automating provisioning, activation, and billing workflows.
~25% — Platform configuration. Configuring and tuning BSS platforms: CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools.
~20% — Reliability & data integrity. Troubleshooting system-level issues end to end, keeping data in sync across CRM, network management, and billing, and coordinating with vendors when needed.
~15% — Collaboration & projects. Working with other teams on workflow design, release planning, vendor evaluations, UAT, change control, upgrades, and documentation.
Working with AI
We treat modern AI tools as part of how strong engineers work today. You’re encouraged to use AI assistants to accelerate scripting, draft and review integrations, generate documentation, and speed up troubleshooting. What matters to us is sound engineering judgment and reliable systems — not whether a human or a model wrote the first draft.
Configure and maintain BSS platforms — CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools, with the CRM, billing, and provisioning platforms at the center.
Connect internal systems and third-party applications using APIs, webhooks, middleware, and scripts. Automate provisioning, activation, and billing workflows for broadband, VoIP, and IPTV. Keep data accurate and synchronized across CRM, network management, and billing platforms.
Support reporting and analytics by exposing key system data to BI tools and warehouses. Contribute to cybersecurity compliance and access-control settings.
Business Process Manager, Finance, Network Engineering, Network Operations, Customer Experience, and Marketing to define and implement business workflows. Contribute to system architecture, release planning, and performance optimization. Take part in vendor evaluations and implementations, UAT, change control, and system upgrades. Keep documentation current — workflows, data models, and change logs.
If you’ve spent real time integrating and automating the systems behind a telecom or ISP and you’re missing one or two items below, we still want to hear from you.
5+ years working with BSS/OSS platforms in a telecom or ISP environment
~ Hands-on experience with enterprise CRM, billing, and BI/analytics platforms
~ Python, Bash, SQL, and REST APIs
~ Solid grasp of data flows and ETL
~ Familiarity with broadband/telecom service provisioning systems
~ Working knowledge of IP networking fundamentals: Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience
Experience with network management and monitoring tools
Knowledge of network topology and service design (PON, DOCSIS)
Experience with container orchestration and modern deployment tooling
Remote, but must reside within driving distance of one of our property locations: Occasional travel for project implementations or vendor meetings
Participation in scheduled maintenance windows and incident-response support
Participation in cross-functional projects and change-control boards
Group health & dental insurance
~Employer-paid short- and long-term disability
~ Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.
Schurz Communications and its subsidiaries’ strategic objectives:
We strive to continuously improve operating performance to ensure sustained growth.
We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.
When a customer signs up for broadband, VoIP, or IPTV, a chain of systems has to fire in order: the CRM captures the order, the product catalog prices it, provisioning turns the service on, and billing starts the clock — all without anyone keying data in twice or chasing down why an account didn’t activate. This is fundamentally an integration and automation role, not a single-platform admin job. You’ll live across our core CRM, billing, and provisioning platforms, but the value you create is in the connective tissue between them. If you like turning manual, error-prone handoffs into clean automated workflows — and you’re comfortable moving between a CRM config screen, a Python script, and an API spec in the same afternoon — this is built for you.
Title: BSS Systems Engineer
Location: Remote
Full-Time/Part Time: Full-Time
Building and maintaining the connections between systems (APIs, webhooks, middleware, scripts) and automating provisioning, activation, and billing workflows.
~25% — Platform configuration. Configuring and tuning BSS platforms: CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools.
~20% — Reliability & data integrity. Troubleshooting system-level issues end to end, keeping data in sync across CRM, network management, and billing, and coordinating with vendors when needed.
~15% — Collaboration & projects. Working with other teams on workflow design, release planning, vendor evaluations, UAT, change control, upgrades, and documentation.
Working with AI
We treat modern AI tools as part of how strong engineers work today. You’re encouraged to use AI assistants to accelerate scripting, draft and review integrations, generate documentation, and speed up troubleshooting. What matters to us is sound engineering judgment and reliable systems — not whether a human or a model wrote the first draft.
Configure and maintain BSS platforms — CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools, with the CRM, billing, and provisioning platforms at the center.
Connect internal systems and third-party applications using APIs, webhooks, middleware, and scripts. Automate provisioning, activation, and billing workflows for broadband, VoIP, and IPTV. Keep data accurate and synchronized across CRM, network management, and billing platforms.
Support reporting and analytics by exposing key system data to BI tools and warehouses. Contribute to cybersecurity compliance and access-control settings.
Business Process Manager, Finance, Network Engineering, Network Operations, Customer Experience, and Marketing to define and implement business workflows. Contribute to system architecture, release planning, and performance optimization. Take part in vendor evaluations and implementations, UAT, change control, and system upgrades. Keep documentation current — workflows, data models, and change logs.
If you’ve spent real time integrating and automating the systems behind a telecom or ISP and you’re missing one or two items below, we still want to hear from you.
5+ years working with BSS/OSS platforms in a telecom or ISP environment
~ Hands-on experience with enterprise CRM, billing, and BI/analytics platforms
~ Python, Bash, SQL, and REST APIs
~ Solid grasp of data flows and ETL
~ Familiarity with broadband/telecom service provisioning systems
~ Working knowledge of IP networking fundamentals: Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience
Experience with network management and monitoring tools
Knowledge of network topology and service design (PON, DOCSIS)
Experience with container orchestration and modern deployment tooling
Remote, but must reside within driving distance of one of our property locations: Occasional travel for project implementations or vendor meetings
Participation in scheduled maintenance windows and incident-response support
Participation in cross-functional projects and change-control boards
Group health & dental insurance
~Employer-paid short- and long-term disability
~ Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.
Schurz Communications and its subsidiaries’ strategic objectives:
We strive to continuously improve operating performance to ensure sustained growth.
We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.
Remote- Systems Engineering - in king city at Unknown Company
This position is listed as part time and able to be worked remotely.