Unknown Company

Remote- Systems Engineering -

brownwood, texas • Posted 2 days ago
Remote Full Time General
Every organization runs on intelligence: years of accumulated knowledge, decisions, and context. As AI takes on more of that work, companies face a choice: rent that intelligence from vendors who keep the data, the context, and the results, or own it.
Founded by Travis Oliphant, creator of NumPy and SciPy, and built by people with deep roots across the open-source ecosystem, including NumPy, SciPy, PyTorch, and Jupyter, we help enterprises and governments build AI they control, govern, and evolve themselves.
Senior Infrastructure Engineer - AI/ML Platform
S - Remote
Candidates must be able to obtain and maintain a Secret security clearance, which includes a federal background investigation. 
We're looking for a Systems Engineer to join our platform support team. This is a role for someone early in their infrastructure career who wants real ownership of production systems and is willing to earn it by being the person others can count on.
Internal Platforms covers the systems OpenTeams itself runs on — identity, cloud, internal applications, our website. Project Support means backing up our infrastructure engineers on the platforms we build and operate for customers, including government programs.
That's the entry point, not the destination - as you build real context, the scope grows toward environment builds, deployment configuration, and eventually owning pieces of a platform outright.
Our internal systems run on the same open-source building blocks we ship to customers, so operating our own environments is how you become useful on a customer deployment. This is a fully remote, U.Internal Platforms
Own the internal request queue: triage what comes in, resolve what you can, pull in help when you can't, and make sure nothing silently falls through.
Administer Google Workspace and identity systems — accounts, groups, SSO integrations, security policy, and the onboarding and offboarding runbooks that keep access correct as people join and leave.
Support the provisioning and maintenance of cloud infrastructure (AWS or equivalent): accounts, IAM roles, networking basics, resource tagging, and cost visibility.
Deploy and operate internal applications on Kubernetes using Helm and ArgoCD, under the guidance of senior engineers. Maintain the internal OpenTeams website - an Astro site backed by EmDash - including build pipelines, deploys, DNS, and content publishing support for the teams that use it.
Build and maintain monitoring and alerting for the systems you own, and help reduce alert noise rather than adding to it.
Handle security and access hygiene: patching, MFA enforcement, periodic access reviews, endpoint configuration, and offboarding.
Project Support
Handle incoming issues from customer teams: reproduce the problem, gather logs and context, resolve what's covered by existing procedure, and hand off cleanly when it isn't.
Execute established deployment and maintenance runbooks against customer environments, and flag the steps that are unclear, brittle, or missing.
Track issues through to closure and keep customer-facing status accurate, so nothing sits in an unknown state.
Assist with hardening and compliance work - applying hardened configurations, gathering evidence for control implementation, and keeping infrastructure documentation current.
Grow into environment builds, configuration changes, and platform ownership as your context deepens.
Carry what you learn back the other direction: patterns that work on customer platforms belong in our internal systems, and vice versa.
Collaborate with a fully remote, distributed team using asynchronous communication.
Comfortable in Linux and on the command line: filesystems, permissions, processes, logs, systemd, package management, SSH.
~ Working understanding of networking fundamentals — DNS, DHCP, VPNs, firewalls — enough to reason about why something can't reach something else.
~ Scripting ability in Python and/or Bash, sufficient to automate a repetitive task rather than doing it forty times.
~ Some hands-on exposure to at least one major cloud provider (AWS, Azure, or GCP) and to containers.
~ Experience administering SaaS tools (Google Workspace, Slack, or similar) including user lifecycle and permissions.
~ Most of this job happens in tickets, pull requests, and documentation, and clarity in writing is a technical skill here.
~ S. citizenship and eligibility to obtain and maintain a security clearance. 
Working knowledge of SQL and relational databases — able to write queries independently to pull data and build dashboards
Exposure to GitOps tooling (ArgoCD, Flux) or CI/CD pipelines (GitHub Actions or similar).
Experience with monitoring and observability tools (Prometheus, Grafana, OpenTelemetry).
Frontend or static site experience, particularly Astro, or work with a headless CMS.
Familiarity with the Python data science ecosystem or JupyterHub.
Any exposure to regulated or government environments — RMF, NIST 800-53, FedRAMP, or restricted-network deployment.
You’ll collaborate with global experts, contribute to open source projects that power the world’s technology, and stretch your skills daily. That global perspective and diversity makes our solution more universal and robust. We are committed to continuing to celebrate diversity on our team.
We offer 100% employer paid medical premiums for employees and self-managed PTO with a minimum time off requirement, so that our teams are able to do their best work.
Commitment to diversity, equity, inclusion, and belonging
OpenTeams understands that valuing diverse creative practices and forms of knowledge is crucial to and enriches the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, disabled people, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer - all qualified applicants will receive equal consideration for recruitment, interviews, employment, training, compensation, promotion, and related activities. We do not discriminate based on race, religion, gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.

Remote- Systems Engineering - in brownwood at Unknown Company

This position is listed as full time and able to be worked remotely.

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