Onward is seeking a Support Specialist to join our remote team and be the voice of patient-friendly rides. You’ll handle rider inquiries, bookings, and escalations with empathy, coordinating with drivers and AI tools to ensure safe, on-time trips.
You will communicate in English, support Spanish- and English-speaking riders, and thrive in a fast-moving startup that values initiative, resilience, and collaboration from a remote setting.
#J-18808-LjbffrRemote Support Specialist - Rider & Driver Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.