Detail-oriented and customer-focused, the part-time Remote Support Agent will provide professional assistance to patients, clients, and pharmacy partners by managing incoming requests, resolving issues, and ensuring smooth order processing. Key responsibilities Respond promptly to patient and client voicemails, emails, and support requests Create replacement orders and monitor client and pharmacy tickets through the RXRoute portal Proactively communicate with patients regarding product delays or availability issues Required qualifications Previous experience in customer support, healthcare, pharmacy, or a similar service-focused environment Strong organizational skills with the ability to manage multiple tickets and priorities simultaneously Comfort working with online portals and ticketing systems Reliable personal laptop or desktop computer (Chromebooks not accepted) High-speed internet connection and a quiet workspace suitable for customer conversations
Remote Support Agent in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.