Remote Strategic Customer Success Data Analyst

First Advantage Global operating Centre is seeking a Strategic Customer Success Data Analyst to partner with high-value accounts, uncover needs, define strategies, and deliver data-driven insights for account performance and retention. This is a 100% remote position, with occasional travel, and you must be based in the United States.

Responsibilities include building complex reports and dashboards in Excel, Power BI, Salesforce, and internal systems; monitoring service levels and CSAT;