Bugcrowd is seeking a highly organized, strategic Customer Experience Manager to lead retention across our global client base. You will be the primary point of contact for a portfolio of accounts, responsible for ongoing customer satisfaction, platform adoption, and renewal execution.
While Sales owns expansion, CEMs drive customer value in collaboration with Solutions Architects and Product teams. This role is ideal for someone with 5+ years in customer success or SaaS, who thrives in a
#J-18808-LjbffrRemote Strategic CEM - Cybersecurity SaaS Renewals & Retention in workfromhome at Unknown Company
This position is listed as full time and onsite.