Remote SPOC Operations Lead - Mortgage Servicing

First American is seeking an Operations Team Lead to manage the Sr. Collections SPOC function, overseeing daily workflows, ensuring regulatory compliance, and driving performance improvements.

This role emphasizes leadership in loss mitigation strategies and borrower communications within a high-volume environment. Ideal candidates have extensive mortgage servicing experience, strong coaching skills, and a deep understanding of FHA/VA/FNMA/FHLMC programs.