Mark43 is seeking a Software Support Analyst to be on the front lines of customer support for public safety software. You’ll handle requests via email, phone, and chat, maintain SLA timelines, troubleshoot issues, and contribute to knowledge base updates.
We value humble, curious problem-solvers with strong written/oral communication. Remote role covering Eastern time business hours; eligible states listed for employment include New Mexico. Prior experience with Zendesk/JIRA is a plus.
#J-18808-LjbffrRemote Software Support Analyst - Public Safety in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.