DecisionPoint Corporation seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, governance, analytics, and reporting for the USMEPCOM ENLIST program. The role develops KPIs, SLAs, and SLOs while analyzing data to identify trends and improvement opportunities.
This position is remote, with preference for candidates located in or near Chicago. You will support the ITSM Plan, coordinate Daily System Status reporting, and provide actionable insights to government
#J-18808-LjbffrRemote SLA & Service-Performance Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.