Peraton is seeking a Service Level Agreement (SLA) Specialist to join our CAEIO program supporting the DOS. You will monitor SLA, SLO, and KPI performance, identify trends, validate data accuracy, and drive corrective actions with technical teams and government stakeholders.
This role is fully remote, with requirement to reside in the Washington, DC Metropolitan Area for occasional onsite meetings in DMV. Candidates should have strong Excel (Pivot, trend analysis), ITIL familiarity, and
#J-18808-LjbffrRemote SLA & KPI Performance Lead in northern at Unknown Company
This position is listed as full time and able to be worked remotely.