Oscar Health, Inc. is hiring an Associate, Service Transformation to drive the Service Forward initiative, partnering with business and technical teams to improve contact-center processes, workflows, and service experiences.
The role manages implementation details, analyzes performance, coordinates stakeholders, and supports smaller member and provider service optimization initiatives alongside broader transformation work. You will report to the Senior Director of Member & Provider Services.
#J-18808-LjbffrRemote Service Transformation Specialist in dallas at Unknown Company
This position is listed as full time and onsite.