Gen Digital Inc. is seeking a Service Team Lead to manage a remote service team and drive strong customer experiences in a call center environment. You'll coach 8–10 agents, review performance data, and ensure compliance while enabling cross-sell opportunities across insurance products.
Reporting to the Director of Service, you will optimize daily operations, improve agent performance, and help shape service practices for ongoing success.
#J-18808-LjbffrRemote Service Team Lead - Insurance & Customer Experience in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.