Connexus Credit Union is seeking a Service Desk Specialist to be the first point of contact for end-user technical support. This remote role supports both on-site and remote users, resolves hardware, software, and network issues, and helps maintain knowledgebase content.
You will document incidents, adhere to SLAs, and collaborate with BT teams to improve service delivery. A 1+ year IT troubleshooting background, an associate degree or equivalent experience, and strong communication are required.
#J-18808-LjbffrRemote Service Desk Specialist - IT Support & SLA in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.