Unknown Company

Remote Service Delivery Manager – ITSM & Incident Lead

baton rouge, la • Posted 2 weeks ago
Onsite Full Time Management & Operations

FullStack is seeking a hands-on Delivery Manager to own enterprise application support and BAU enhancements for a global client. You will manage three workstreams: L1 service desk, L2 domain specialists across six portfolios, and minor enhancements while coordinating with client L3 teams.

You’ll be the escalation path above the Project Manager and oversee staffing, SLAs, and financials. You will own client relationships from executive sponsorship to tactical managers, drive staffing decisions,

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Remote Service Delivery Manager – ITSM & Incident Lead in baton rouge at Unknown Company

This position is listed as full time and onsite.

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