Volkswagen Group Services is seeking a Senior Contact Center Agent (Roadside Assistance - German Speaker) for a fully remote project. You will provide roadside help, handle customer inquiries by phone, and resolve issues with a focus on accuracy and speed.
Required German (native level or C1) and fluent English, plus at least 4 years in customer care. You will use CRM and help desk tools, update records, and contribute to training and process improvements. Automotive background is a plus.
#J-18808-LjbffrRemote Senior Roadside Assistance Agent German Speaker in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.