Ladders is seeking a Senior Manager, Strategic Customer Success to lead a high-performing CS organization focused on strategic accounts, retention, and expansion. This role partners with Sales, Product, Onboarding and Support to deliver a seamless customer experience and drive long-term value.
You will coach a team of 8-10 managers, establish operational discipline, and guide executive-level stakeholders to navigate complex customer needs and measurable outcomes.
#J-18808-LjbffrRemote Senior Manager, Strategic Customer Success in workfromhome at Unknown Company
This position is listed as full time and onsite.