Benepass, Inc. is seeking a seasoned Customer Experience leader to scale a multi-channel support organization as we launch live phone and chat. You will lead the team, build operating rhythms, and set coaching standards to ensure fast, high-quality support across email, live chat, and phone.
The ideal candidate has 5+ years in CX or Support with frontline management, and a track record of scaling teams in a startup or scale-up. This remote role may transition to a Chandler, AZ hybrid schedule. #J-18808-Ljbffr
The ideal candidate has 5+ years in CX or Support with frontline management, and a track record of scaling teams in a startup or scale-up. This remote role may transition to a Chandler, AZ hybrid schedule. #J-18808-Ljbffr
Remote Senior Manager, Customer Experience & Operations in chandler at Unknown Company
This position is listed as full time and able to be worked remotely.