Remote Senior Leader, Customer Marketing

PDQ, a remote-friendly SaaS company, is seeking a Manager, Customer Marketing to lead programs that engage, grow, and retain our customer accounts across the product suite. You will manage a team of Customer Marketing professionals and partner with cross-functional teams to drive loyalty and revenue growth.

You’ll own lifecycle campaigns, feedback programs, case studies, and customer events, while defining segmentation and measuring success with metrics like NRR, CSAT, and renewal rates.