Global Medical Response (GMR) seeks a Manager to own Major Incident and Problem Management across the enterprise. This role leads P1 incident response, coordinates rapid restoration, and communicates impact to executives.
Beyond incident response, the leader sets strategic direction, aligns with ITSM standards, and mentors MSP providers and analysts to reduce recurrence and improve reliability.
#J-18808-LjbffrRemote Senior Incident & Problem Leader (ITSM) in workfromhome at Unknown Company
This position is listed as full time and onsite.