World Wide Technology (WWT) seeks a Tier 3 Microsoft Dynamics 365 Support Engineer for Day 2 Operations. You will provide advanced level support for Dynamics 365 and Power Platform, collaborating with Tier 1/2 engineers and vendor teams to resolve incidents efficiently.
You will handle security/access configurations, perform RCA, document outcomes, manage tickets with Microsoft, and mentor peers. This role requires 7+ years in technical support, Dataverse and integration experience, and cloud
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