Supporting high-volume call center operations, the full-time Remote Senior Customer Service Representative will provide exceptional customer service via phone and written communication, assist with inquiries, and maintain accurate records of customer interactions. Key responsibilities Provide exceptional customer service support via phone and written communication Assist customers with inquiries, issues, and product information Maintain accurate records of customer interactions and transactions Required qualifications Perfect English skills, both written and spoken Attention to detail and strong organizational skills Ability to work flexible hours within the specified shift window Legal knowledge and call center experience for handling high volume calls is a plus Spanish language skills are a bonus but not required