SAIC is seeking a Senior Customer Manager to oversee customer service and examination scheduling across assigned teams or regions. The role emphasizes operational accountability for timeliness against service, contact-center, case-processing, and scheduling metrics, while leading supervisors and capacity planning.
This position is remote and can be worked anywhere within the United States, with anticipated shift to a hybrid remote posture and possible on-site work in the future.
#J-18808-LjbffrRemote Senior Customer Service & Scheduling Leader in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.