Unknown Company

Remote Senior CSM: AI-Driven Revenue & Retention (NA)

workfromhome • Posted 5 days ago
Onsite Full Time Office and Administrative Support Occupations

Duetto is seeking a Senior Customer Success Manager to own the end-to-end lifecycle for a North America portfolio, driving 95%+ gross retention and 110%+ net revenue retention. You will act as a senior consultant on client revenue strategy within hospitality tech and AI-enabled environments.

You will collaborate with Product, Sales, and Support, mentor junior CSMs, run strategic business reviews, and leverage AI-assisted analytics to demonstrate ROI.

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Remote Senior CSM: AI-Driven Revenue & Retention (NA) in workfromhome at Unknown Company

This position is listed as full time and onsite.

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